If you don”t know how to ask the right question, you will discover nothing “

-W. Deming

Cumulative Frequency Distribution

This is a cumulative frequency distribution I created in Excel from a sample of 100 wages from The Bureau of Labor Statistics.

Fishbone Diagrams and Process Charts

Fishbone Diagrams and Process Charts I created to brainstorm two different situations, one a safe company with a history of low sales in Japan, and the other low call quality in a call center.

Histograms and Histograms

Histograms using the wage data. The first histogram is created in Excel, and the last two in Minitab software.